Terms & conditions

Welcome to Shuddho Krishi. By accessing and using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

Acceptance of Terms

By using our website or placing an order, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not use our services.

Product Information

We strive to ensure that all product details, descriptions, and prices listed on our site are accurate and up-to-date. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, including pricing or availability, at any time without prior notice.a

Order & Payment

Orders can be placed via our website, social media, or official phone number. All orders are subject to availability and confirmation. We accept payments via cash on delivery, mobile payment (e.g., bKash/Nagad), or other listed methods. Once confirmed, orders cannot be canceled after a certain processing time.

Delivery

We deliver to selected locations (please refer to our delivery areas). Estimated delivery times are provided as guidelines only and may vary due to external factors (e.g., weather, traffic). Customers must be available to receive their order at the scheduled time.

Returns & Refunds

Due to the perishable nature of our products, we do not accept returns unless the item delivered is damaged, spoiled, or incorrect. Refunds or replacements will be processed upon verification and must be requested within 24 hours of delivery. To request a refund or replacement, please provide a photo and order details.

Quality Assurance

We are committed to offering safe and naturally grown produce. However, as with all farm-fresh items, slight variations in size, shape, or appearance may occur and are not considered defects.

User Responsibilities Users agree not to:

Use the website for any unlawful purpose. Post or transmit false, misleading, or harmful information. Attempt to access secure areas of the website without authorization.

Privacy

We respect your privacy. Personal information collected through our site is handled in accordance with our [Privacy Policy] and used only for order fulfillment and service improvement.

Intellectual Property

All content on the website, including images, text, logos, and design, is the property of Shuddho Krishi and is protected by copyright laws. Use or reproduction without written permission is strictly prohibited.

Modifications

Shuddho Krishi reserves the right to modify these Terms & Conditions at any time. Changes will be effective upon posting on the website. Continued use of the site after changes are made constitutes acceptance of those changes.